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Hart Square: Shaping CRM Solutions

 

Welcome to the first issue of the Hart Square monthly newsletter bringing you news and insight on the topics you want to know about CRM and the industry, all from a totally independent and objective perspective. Each month we present articles on what is relevant and practical in supporting your CRM environment, with an aim to establishing a forum for your CRM needs. Our content is based around you, the user, and your organisation, so we'd love to hear from you and give voice to your queries, your gripes and your views.

 

In this issue:

CRM Review
Integra Training
Integra NG vs. the Market
CRM Support

 

 

CRM
REVIEW

An independent and objective review of your CRM needs

 

CRM Support

Let us know your CRM problems, bugbears and concerns and we'll do our best to offer solutions, suggest resources and lend some practical support. Alternatively if you have a suggestion or solution you've found useful, let us share it with the CRM community.

Find out more…

With new technologies entering the marketplace, greater options for online processes and the advent of social CRM, 2011 is a busy year for Customer Relationship Management. Yet navigating the risks and identifying the right technology and implementation partner is a matter of experience, know-how and trust.

At Hart Square we believe that CRM is more than just a piece of technology and that the relationship you build with your CRM is equally as important. That is why we make sure that the technology you use to support your CRM culture is up-to-date, flexible, appropriate and effective in helping you to deliver your organisational goals.

What's more, our hands-on approach ensures we are with you from the very beginning through to the implementation and beyond, helping you to find your ideal solution.

Read more...

To find out more about our services or how we can help, contact us at info@hartsquare.co.uk or call us on 0344 5678 790 to talk to one of the team or to arrange an initial meeting.

 

Come see us at:

iris_nfp_world__logo

8th June 2011

Look forward to the following articles in upcoming issues:

- Meeting the challenge of     CRM user adoption
- Integra Merge Tool
- Crystal Templates
- NG in detail
 

 

 NG vs the Market

The imminent release of NG, Iris' latest membership and fundraising CRM, has raised both interest and concern amongst NFP organisations. Our consultants have undertaken training on NG's core functionality and configuration, and are happy to share their experiences. Contact us to find out more…

Customised Integra Training

To ensure you gain the most from your Integra system, our customised training courses focus on understanding your requirements and processes and delivering a training programme that suits your needs and ambitions. Our professional trainers carry over 10 years Integra experience in implementation, project management, post-implementation and training, working in the membership and NFP markets.

We provide tailored, hands-on training, reactive to your specific needs and resources by getting to know your organisation and your end-users. No one else offers this. To that end, we are able to offer training on your own data, ensuring users take in what is relevant and accurate. Find out more about our training programme and training resources via the links below.

Hart Square Training Manuals

Click Here to preview our training videos at YouTube
Integra Training Overview | Training Programmes | Integra Training Videos | Integra Training Manuals

 

About Hart Square Consulting

Hart Square is an independent CRM consultancy, experienced in providing objective advice and delivering the highest levels of professional services. Recognised among leading CRM software vendors, our focus is to foster long term business relationships and partnerships. With over twelve years' experience in CRM-based implementations and working exclusively across the not-for-profit sector, Hart Square's dedicated project managers and consultants have the expertise to oversee and run projects of all sizes.

For more information, visit Hart Square or call us on 0344 567 8790.

Hart Square Consulting, 10 Greycoat Place, Westminister, London, SW1P 1SB, United Kingdom.

 

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