OUR APPROACH

Our view of technology

Our philosophy is based on the belief that Customer Relationship Management (CRM) is a combination of strategy, people, processes and culture, underpinned by technology.

Whether you are a large or small non-profit organisation, we ensure technology empowers your teams to deliver exceptional services to your customers.

You’ll get practitioner expertise as well as sector knowledge

Unlike some of the larger consultancy firms, Hart Square has decided to remain niche.  We are dedicated to the non-profit sector because we are genuinely passionate about it.

Most of our tech-savvy consultants have come from non-profit organisations, which means we understand your business and can hit the ground running.

All of our team are Prince2 Practitioners and are very adept at applying and adapting these principles to suit each individual project, depending on your preferred project approach.

All of our projects have the oversight and quality assurance of one of our Directors.  We have developed well-established methodologies, templates and best practice processes to ensure a consistent standard of delivery across all our projects.

We do a great job of fitting the right person to the right project – every time

Working as a Practice enables us to provide you with end to end services throughout your project lifecycle.

This means that we can deploy specialist expertise when it’s needed.  You can’t get that with one person and why would you try.

This, together with the clarity that only someone from outside your business can provide, are the essence of Hart Square’s consulting Practice.