A reading list for business case developers It is a much-heard siren song: projects fail that lack change management. The 70% failure rate originated within the Hammer and Champy book “Re-engineering the organisation”. In 1993. The failure rate has not improved greatly in almost 30 years. Hart Square’s recent research found that 86% of projects failed […]
About Matt Dunphy
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But we are proud to say that Matt Dunphy contributed 9 entries already.
Entries by Matt Dunphy
The concept of a Critical Friend is not new to the sector or Hart Square. Wikipedia calls it: “A trusted person who asks provocative questions… A critical friend takes the time to fully understand the context of the work presented and the outcomes that the person or group is working toward.” However, in our work […]
Re-evaluating system requirements in the Covid-19 context In everything we have faced in the past twelve months let’s simply say the Covid-19 impact on our working lives represents a massive paradigm shift. Now, systems are systems. The heart of what you do will not have been knocked out of its natural rhythm. Even if it […]
I’ll start with an admission. I tire myself at times with house and car analogies. For some reason, in the context of technology change, they come in handy, if often painfully overused. So in these times of Covid-19 restrictions and upholding our resilience in the face of much social concern, let’s step out into the […]
Last month I wrote a piece using the analogy of a house move for your organisation’s data migration. Whilst describing the expected migration stages it was admittedly a little light on GDPR factors. At Hart Square, we continue to see great progress and much ongoing work on GDPR compliance. This is especially true where a […]
In any climate, as a responsible organisation, there is no shame in outsourcing to specialists. I mean data in this instance, and specifically your upcoming complex data migration project. Let’s roll back a bit first, though. A friend and data specialist I have worked with for some time now offered a version of the house […]
As Hart Square grows, we find ourselves more and more focussed on how change management practice works for our clients. We have always recognised our work is simply the work with the people. And NFP technology partners agree even the rational keystrokes of code are powered by fizzing synapses. In this brave, new(ish) world, who […]
This is not a new concept. Technology change projects can tend to bias User Interface (UI) and User Experience (UX) principles for an organisation’s customers and external stakeholders. Certainly forgivable. In our experience, Hart Square’s clients and technology partners also uphold the virtues of a happy UI/UX for their people: the hard-working daily users of […]
In our Ask the Experts series, Matt Dunphy, Consultant at Hart Square shares his insights after his first full year in the role; the questions clients ask and the key things that make a successful project. Questions I always get asked… I’ve been working as a consultant at Hart Square for just over a year […]
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