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Modern CRM for educating, examining, accrediting and regulatory bodies

24, April 2018, 8:30 am - 10:30 am

Today’s members, students and other stakeholders expect education, accreditation and regulatory delivery to be digital, seamless and paperless.

Many educational, accrediting and regulatory bodies are struggling to meet expectations because traditional systems have fallen behind. These systems are too often disconnected and laborious to operate.

As independent consultants, many organisations are asking Hart Square…

· What does modern education, accreditation and regulatory delivery look like? What should I be aiming for?

· Do I upgrade and integrate my current system, or replace it?

· What about integrating to my website, CRM and external LMS systems?

· What else is out there?

This workshop will examine the questions above, and allow you to hear from other organisations who are addressing the challenge.

Who Should Attend?

Senior executives with responsibility for managing examination/certification/credentialing programs, and/or regulatory affairs including registration, quality assurance, discipline and standards compliance enforcement. Executives interested in learning how other regulatory bodies and educational bodies are leveraging database, web and mobile technologies to better execute their mandate of assuring high standards and protection of the public.”

At this important event, Hart Square will help facilitate the discussion and help derive some answers.



8:30 – 9:00 Arrivals and hot buffet breakfast.
9:00 – 9:25 Introduction Introduction by Allen Reid, Hart Square
Modern education and regulatory management – What do modern students and stakeholders expect?
9:25 – 9:50 Client Case Study Emma Dawkins, Formerly Director of Qualifications and Academic Delivery at NCC Education and now Academic Director for NCUK
Emma will describe how NCC education and NCUK has addressed their project challenges
9:50 – 10:20 Presentation Insight from Steve Shiels, Head of Operations at Protech, a leading provider of CRM for educating and regulatory bodies will share best-practice gleaned from their 20 years’ experience within the sector
10:20 – 10:35 Open forum a Q&A Discussion on what other educating and regulatory organisations are doing, what are the risks, pros and cons? Q+A
10:35   Close


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24, April 2018
8:30 am - 10:30 am


Hush Mayfair
8 Brook Street, Lancashire Court
Mayfair, London, England W1S 1EY United Kingdom
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