Implementing a CRM solution on the Microsoft Dynamics platform which meets the needs of a professional membership body, or association, is a complex project which requires careful consideration and planning.

In this updated version of our Definitive Guide, launched at our inaugural TechSmart NFP summit in November 2016, we highlight a range of features a membership body requires of its CRM which do not exist in the core Microsoft product.

Essential reading for any non-profit considering an investment in their CRM technology, the guide explores some of the strengths and weaknesses of MS Dynamics CRM as a match to a membership body’s requirements, and reviews the landscape of technology partners offering solutions in this arena.

With a supplement focusing on the same challenge for charity fundraisers due out later in 2017, the Guide should serve as a starting point in the decision-making process for any non-profit. Download by filling in your details.

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