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Client story

Hart Square counsels BACP with Business Case Roadmap

BACP was embarking on a new strategic direction. It commissioned a Strategic Business Case document from Hart Square, which recognised its current position and the challenges it faced in replacing its existing CRM.

Key benefits

  • Facilitating the meeting of BACP’s strategic objectives
  • Helping to deliver an infrastructure to better serve members and stakeholders
  • Providing expertise to mitigate risks
  • Ensuring BACP has a better chance of making its project a success

“We were confident in Hart Square’s expertise and knowledge of the market and their ability to manage the technical process between us and the vendors. In the end they helped select our new partner who had not even been on our radar. Hart Square ensured that they were the right fit for us, technically and culturally.”