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Client story

The British Academy enhances interaction with Fellows and the wider public with help from Hart Square

The British Academy is an independent, self-governing fellowship of nearly 900 scholars. The Academy had selected the Iris Integra CRM system –  however, at a crucial point when the it was trying to implement new Integra database functionality and enable website integration, two key internal resources left.

The Academy contacted Hart Square, who agreed to undertake the timely completion of work on the Academy’s Integra contacts database, leading the Academy’s liaison and negotiations with Iris and its website supplier and managing and advising staff on all aspects of the web implementation phase of the database implementation project.

Key benefits

  • Maximised the use of, and benefits from, Integra CRM
  • A fully integrated CRM and website operation
  • Fellows able to access/update their profiles
  • Secure access to documents and information
  • Website visitors able to register for Academy events.

“Hart Square took the time to understand how we as an organisation worked and what our needs were. They were able to provide support and guidance to existing users throughout the duration of the project, and saved us a lot of time and hassle..”

Tim BrassellDirector of Communications and External Relations