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Client story

Hart Square helps The Prince’s Foundation for Building Community to engage with members

PFBC is a charity that aims to engage, educate and empower communities globally.

The organisation had a CRM system, The Raiser’s Edge, in place to manage donors and stakeholders, but it recognised that it needed to develop its use of the system to maximise engagement. A meeting with Hart Square at an event seemed to provide a solution.

Key benefits

  • Institute-wide access to centrally-stored knowledge on members, their interactions and relationships with the Foundation
  • Enhanced website and content management integration
  • Streamlined business processes, including contact and financial management.

“We didn’t need to explain our requirements – Hart Square’s experts had already been through this process many times with various charities and knew exactly what to do.”

Catherine WoodheadDirector of Development at PFBC